FAQ

Frequently Asked Questions

The points you earn at Game of Hearts are discounts you can use on your subscription and a pass to Telecom.

How do I earn points?

Points can be earned in many ways, such as by sharing Game of Hearts links with your friends. And publish regularly on your showcase. See details about Points & Rewards.

How do I view my points balance?

You may view your points balance by logging on to your account and clicking “My Points".

Can I use my points on a different account?

No. Points can only be used on the account through which they were awarded.

Do points have any monetary worth that I could cash in if I wanted to?

No. Game of Hearts points have no value in terms of cash. Points can be used by purchasing a monthly membership and a pass to Telecom.

A CandiDATE is someone with whom you have exchanged Q&A sessions and established a connection through telecom, and you are interested in getting to know them better and potentially arranging an in-person meeting.

Photo verification is an optional process that allows you to demonstrate that the photos on your profile look like you. You'll get a check on your profile using the Game of Hearts camera to show people that you've completed the photo verification process.

Your verified status will encourage other users to explore your showcase account.

We’re not sure about that! To find your perfect match, you must meet and get to know someone.
Remember, there’s no shortcut to finding the right person.

Game of Hearts doesn't guarantee that you'll find your perfect match on our platform. However, given your background and lifestyle, we can assure you that there's a chance you'll discover someone with a similar interest that you may be interested in dating and potentially establish a deep connection with.

Go on a date with your CandiDATE, a second, a third, or more, and decide for yourself if the person is right for you.

We all know that disengaging when things get uncomfortable is not easy. But blocking and ghosting are very unpleasant ways to disconnect from someone.

Our goal is to foster a community where individuals treat each other with the respect they deserve. So, we strive to make every connection enjoyable for everyone, without any instances of ghosting or blocking.

At Game of Hearts, there is no need to ponder past events or feelings of rejection or shame. We have simplified the process for you; simply follow the steps of our history feature whenever you feel you need to disconnect with anyone, and we will take care of the rest.

Absolutely! Though some features are only available to our premium members, we made sure that we could offer the same safety features to everyone.

How do I get a free or discounted membership?

Points can be earned by everyone. By posting on your showcase, you can have a chance to earn points when other users react to your posts. You can use these points to buy a monthly subscription. See details about points and rewards

Share and earn : You and your friend will each receive 10% off after you refer them to the Game of Hearts website. See details about Share & Earn.

Your friend's reward: After they have successfully registered, they will also receive an extra 10% off for their first month's subscription. To receive 10% of the reward, your friend must either use the link you sent or enter your user ID as a referral.

Users can sign up for free at Game of Hearts and enjoy many of the advantages that are only available to our premium members. See Standard Membership

We offer subscription packages that span twelve months, six months, three months, or just one month. Your subscription package is charged in full when you subscribe. If you would like to be charged every month, simply choose the 1-month package. Please note that there is no way to pause a subscription once you have subscribed. See Premium Membership

In addition, all of our subscription packages include auto-renewal. If you don’t want your subscription to renew, you can turn off auto-renewal at any time after you finish purchasing your subscription.

With premium memberships, you don’t have to worry about any hidden fees to enjoy Game of Hearts services, other than the pass to Telecom.

Signing up is short and easy. After completing the sign-up form and verifying your email address or phone number, you will immediately receive a redirection to your showcase account.

Complete your background and lifestyle sections. Add your profile photo. Once you complete those three sections, you’ll be able to post anything on your showcase.

The showcase account allows every user to manage their profiles and privacy settings, post stories about them, and share ideas relating to dating and relationships that can attract other users and encourage them to connect.

By posting regularly on your showcase, you are letting everyone know that you are real and more than just a profile.

So, make sure to fill out these three important parts of your showcase: your About Me section, share your UnfortuDATE experience, and let your audience know what your FUNtasy DATE is.

We want you to stand out and have fun while looking for the ideal CandiDATE.

Posting is a very important part of your showcase account. It will show everyone that you are real and more than just a profile.

By posting, reacting, commenting, and interacting with everyone, you will have a higher chance of connecting with everyone and finding a CandiDATE.

And most of all, you are also showing your audience whether you are active or not, or when the last time you were active was.

Your photos should be a clear representation of how you look today. Take caution when adding photos to your gallery. Don't ruin your profiles with unflattering or inappropriate photos.

How many photos can I upload to my Photo Gallery?

On your first 20 photos, you will earn 20 points per photo, and there's no limit to how many photos you can upload to your photo gallery.

Does everyone can access my photo gallery?

Privacy is very important to us. For anyone to access your photos, they must first request permission from you. This way, you know who has access to or has visited your photo gallery.

Everything you post on your showcase will appear on the Club of Hearts wall. This is also a place where you will see other users' posts.

The Club of Hearts serves as a social hub for our users, allowing you to find verified members. Our verified users are members who use our cameras to prove their accounts' authenticity.

Another use of Club of Hearts is that it allows members to interact and comment on each other's posts. This will ensure that the users are active and you’re not a bot.

Telecom is video, audio, and texting. It’s the heart of the Game of Hearts.

Everyone in Game of Hearts must provide a way to prove that the account owner and profile photo match the person they are interested in and communicating with.

There is no passing or skipping the telecom stage. You and your CandiDATE must meet and communicate at a telecom first before exchanging any form of communication or personal information. This is to prevent dealing with fake profiles or catfish.

To gain access to the telecom, you and your participants must first complete the Q&A session or use a pass to skip Q&A.

When you and the other person wish to skip the Q&A session, where you must respond to five levels of questions, you can skip it by using a pass to Telecom.
  • -Only prime members can purchase a pass.
  • -You can combine your points and rewards to purchase a pass.
  • -With just one pass, you and the other user will be able to use Telecom.
  • -You can use your points to buy a pass if you are already a Prime member.

Search

Game of Hearts gives you many options to search for CandiDATEs; simply select your preference that suits your lifestyle and background.

Quick note

Send someone a quick note: Invite them to the Q&A session or use a pass to skip the Q&A and invite them directly to the telecom.

There are four types of messages a user can choose to send to anyone. You can ask someone to check out your profile or let someone know that you can give them access to your photo gallery. And the most personal one is inviting someone to a Q&A session or meeting at the telecom.

Q&A

Participants will engage in the exchange of ideas, likes, and life experiences. This will allow them to see their commonalities with someone as a potential date without revealing too much information too quickly.

Once you have verified your CandiDATE's identification and confirmed that they are not pretending to be someone else online, you and your CandiDATE can schedule a meeting using the Dating Game App.

Alternatively, you can meet or go on a date without relying on the Game of Hearts Dating Game App.

A Dating Game acts as the primary source of information and assistance for the CandiDATEs. It has the necessary features to make planning more convenient for them, including the ability to schedule, cancel, and reschedule their meeting. This will give you and your CandiDATE a better perspective on what the first meeting should be like.

Share or not to share: Any user has the option to inform anyone about their first meeting. The family member or friend with whom you shared your Dating Game will know whether you went on a date and returned home safely.

There will be no awkward moments or uncertainty about what to discuss. Our interactive spin-dating game will keep you entertained and help you get to know more about your CandiDATE.

A dating self-assessment awaits you to reflect on your meeting experience and make a clear decision about whether to take a chance with CandiDATE or to put it into history.

The Dating Game is your ultimate guide from start to finish when deciding to meet someone for the first time.

In Game of Hearts, there are three ways, or stages, to connect with someone. After connecting with someone, the user has the option to take a chance or choose history based on their feelings or discoveries.

Chance: A user chooses to continue the communication and keep the connection with someone they meet at the Game of Hearts while they are still using the app.

History: The user terminates a communication or connection with someone by sending pre-written messages they can choose from. Both you and your CandiDATE will know that your connection has ended.

The goal is to eliminate any negative feelings that might arise when you block or ghost someone.

During the second or third Q&A session, you have the option to disconnect from any participant by selecting "History."

You can also use this option after your initial meeting and during the telecom with your CandiDATE.

You will no longer be able to connect, and both you and your CandiDATE will appear on each other's history pages.